Leaving a hospital often requires more transportation planning than simply getting into a car. Patients may be discharged using a wheelchair, require mobility assistance, or need transportation to a rehabilitation or skilled-nursing facility.
Better Choice Transport, LLC provides non-emergency hospital discharge transportation for wheelchair and ambulatory passengers traveling to an approved destination following discharge.
We coordinate scheduled transportation based on the passenger’s mobility needs, pickup location, destination, and discharge schedule.
Transportation After Hospital Discharge
When a patient is ready to leave the hospital, transportation may need to be arranged quickly and carefully.
Better Choice Transport can provide scheduled transportation for passengers who are:
- Discharging from a hospital
- Traveling home after a hospital stay
- Being transported to a rehabilitation facility
- Traveling to a skilled-nursing facility
- Using a wheelchair
- Ambulatory and able to enter and exit the vehicle with appropriate assistance
Our service is for non-emergency transportation. If a patient requires emergency medical care or emergency medical transport, call 911 or use the appropriate emergency medical service.
Wheelchair Hospital Discharge Transportation
Some patients leave the hospital using a wheelchair or mobility device. Better Choice Transport provides wheelchair-accessible transportation with vehicles equipped to support wheelchair boarding.
Our vehicles include wheelchair restraints, and drivers follow established procedures for passenger assistance, positioning, and unloading.
When arranging a discharge trip, provide our dispatch team with the passenger’s mobility requirements so the transportation can be coordinated appropriately.
Ambulatory Hospital Discharge Transportation
Patients who are ambulatory may also need transportation after being discharged from a hospital.
If the passenger can enter and exit the vehicle with appropriate assistance, Better Choice Transport can coordinate ambulatory transportation based on the requested trip details and availability.
Transportation to Rehabilitation Facilities
A hospital discharge may be followed by continued rehabilitation. Better Choice Transport can coordinate non-emergency transportation for passengers traveling from a hospital to a rehabilitation facility when transportation requirements are appropriate for our service.
This can help families and facility personnel coordinate the next step in a patient’s transportation plan without relying on the passenger to arrange transportation independently.
Transportation to Skilled-Nursing Facilities
Patients may also be discharged to a skilled-nursing facility for continued care.
Better Choice Transport can coordinate scheduled transportation from a hospital to a skilled-nursing facility for eligible wheelchair and ambulatory passengers.
Be sure to provide the destination information and passenger mobility requirements when arranging the trip.
Transportation for Facility Staff
Need to Arrange a Hospital Discharge Ride for a Patient?
Facility staff can contact Better Choice Transport Dispatch to discuss transportation arrangements for a patient being discharged from a hospital.
When calling, have the following information available when possible:
- Patient’s pickup location
- Discharge destination
- Date and expected discharge time
- Wheelchair or ambulatory status
- Whether the passenger has a mobility device
- Facility contact information
- Any relevant transportation requirements
Advance notice can help our team coordinate the trip around the facility’s discharge schedule.
Facility staff: Call Dispatch at 216-254-8787 to arrange hospital discharge transportation.
Coordinated Discharge Transportation
Hospital discharge transportation often involves communication between patients, families, hospital personnel, rehabilitation facilities, skilled-nursing facilities, and transportation providers.
Better Choice Transport focuses on organized scheduling and dependable transportation so the trip from the hospital to the next destination can be coordinated with greater ease.
Our team can review the transportation details and availability for the requested trip.
Arrange Hospital Discharge Transportation in Cleveland
If you need non-emergency transportation following a hospital discharge, contact Better Choice Transport to discuss the passenger’s needs and destination.
We provide wheelchair and ambulatory transportation for scheduled trips in Greater Cleveland/Northeast Ohio.
Call Better Choice Transport Dispatch at 216-254-8787 to coordinate hospital discharge transportation.